Only 15% of the world’s workers are engaged and reaching their full potential at work, according to research by Gallup. Increasing that engagement is a key aim for many business owners. No single factor can improve the engagement levels of your staff, but offering a varied and valuable package of employee benefits, and an attractive … Read more
The people who answer your phone are responsible for the first impression of your brand. A sour phone interaction could lead to a prospect defriending your business. Have an open conversation about how to address callers to position your business as being considerate, empathetic and helpful. We’re looking to build long term customer friendships; it’s … Read more
There are three winning behaviours and three responses that’ll sink your team. We love this mindset tool and it can work wonders in your business as well as your life. Are you living above the line? If not, you need to get there, as it’s the easiest way to transform workplace culture and team performance. … Read more
Downtime is a fact of life and the mental break can be a good thing. But sometimes you get stuck doing nothing when your mind’s ready to work. Thanks to podcasts, you can use that time to get tips on e-commerce, filing taxes, how to do market research or even launching a crowdfunding campaign. We … Read more
Is a Self Managed Super Fund (SMSF) right for you? Or Maybe you already have a SMSF but want to make it work harder for you? More than a Million Australians run their own SMSF. But the small business clients talk and the news media is in a frenzy about SMSF’s and property investments. We … Read more
The downsizer super contribution rules introduced by the Government were one of a number of measures introduced to help reduce pressure on housing affordability. But it can also help people top up their ability to live more comfortably and affordably. From 1 July 2018, individuals over 65 years of age may be eligible to contribute … Read more
I’m not a huge fan of auto-replies, but they can be a necessary evil and a godsend at times when used well. It’s probably the last thing you do before you head out of the office to enjoy your holiday, but here’s why you should take some time to create your out-of-office message. But to … Read more
